Method Statement : Surface Cleaning

Explanation

Surface cleaning involves the meticulous removal of dirt, dust, and contaminants from hard surfaces using cleaning chemicals, polish, and cloths. The primary aim of this task is to maintain a clean, hygienic, and safe environment by ensuring that surfaces are free from harmful bacteria and debris. This process requires the careful application of cleaning agents, followed by thorough wiping to achieve a polished finish. It is essential to adhere to proper cleaning techniques and safety protocols to prevent accidents and ensure the effective sanitisation of surfaces.

Responsibilities

• Cleaner : Ensure all surfaces are cleared of items before commencing cleaning and use appropriate cleaning chemicals and cloths to clean surfaces safely.
• Supervisor : Oversee the cleaning process, ensuring compliance with health and safety procedures and that all cleaning tasks are completed to standard.
• Health and Safety Officer : Conduct risk assessments for cleaning tasks and provide training on safe handling and use of cleaning chemicals.
• Maintenance Staff : Ensure all cleaning equipment is in good working order and report any defects or issues promptly.
• Procurement Officer : Source and supply appropriate cleaning chemicals and materials, ensuring they meet safety standards.

Equipment

• Cleaning cloths
• Spray bottle
• Cleaning chemicals/polish
• Gloves
• Safety goggles
• Apron or protective clothing

Operation

• Conduct a risk assessment to identify potential hazards associated with the cleaning task.
• Ensure all cleaning staff have received appropriate training in the use of cleaning chemicals and equipment.
• Review the Safety Data Sheets (SDS) for all cleaning chemicals to understand their hazards and safe handling procedures.
• Inspect the work area for any existing hazards, such as electrical outlets or sharp objects, and address them accordingly.
• Ensure that appropriate personal protective equipment (PPE), such as gloves and eye protection, is available and in good condition.
• Ventilate the area adequately to prevent the accumulation of fumes from cleaning chemicals.
• Remove or secure any items on the surface to be cleaned to prevent damage or obstruction.
• Check that all cleaning equipment, such as spray bottles and cloths, are clean and in proper working order.
• Ensure that emergency contact information and first aid supplies are readily accessible.
• Confirm that all necessary signage, such as wet floor signs, is available for use during the cleaning process.
• Wear personal protective equipment (PPE) such as gloves and eye protection, as appropriate for the cleaning chemicals being used.
• Read and follow the manufacturer’s instructions on the cleaning product label to ensure correct usage and dilution, if necessary.
• Hold the spray bottle at an appropriate distance from the surface, typically 15-20 centimetres, and apply the cleaning chemical evenly across the area to be cleaned.
• Allow the cleaning solution to sit for the recommended contact time as specified by the manufacturer to ensure effective cleaning and disinfection.
• Using a clean, dry cloth, begin wiping the surface in a systematic manner, such as from top to bottom or left to right, to ensure thorough coverage and removal of dirt and residue.
• Apply gentle pressure while wiping to avoid damage to the surface and reduce the risk of musculoskeletal strain.
• Regularly fold or change the cloth to a clean section to prevent spreading dirt or contaminants across the surface.
• If necessary, repeat the spraying and wiping process for heavily soiled areas until the surface is visibly clean.
• Once cleaning is complete, dispose of or launder used cloths according to company policy and hygiene standards.
• Wash hands thoroughly with soap and water after removing PPE and completing the cleaning task.

Risk Assessment : Surface Cleaning

Who might be harmed: Cleaning staff | Maintenance personnel | Vulnerable individuals (e.g., those with allergies or respiratory conditions)

Type of harm: Burns | Dermatitis | Eye Damage | Respiratory damage / Asthma / COPD

Initial Risk: Major (3) x Occasional (3) = Medium (9) Controls

• Ensure all cleaning staff are trained in the safe handling and use of cleaning chemicals, including understanding safety data sheets.
• Provide appropriate personal protective equipment (PPE) such as gloves and eye protection to prevent direct contact with chemicals.
• Use cleaning chemicals in well-ventilated areas to minimise inhalation of fumes.
• Store cleaning chemicals in clearly labelled containers and in accordance with manufacturer instructions to prevent accidental misuse.
• Dilute cleaning agents according to manufacturer guidelines to reduce the concentration of hazardous substances.
• Implement a spill response procedure to quickly and safely manage any accidental releases of chemicals.
• Encourage the use of less hazardous or environmentally friendly cleaning products where possible.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Slips and Falls : Low (1)

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Who might be harmed: Cleaning staff | Office employees | Visitors

Type of harm: Back / Spinal Injury | Broken Bones | Cuts and Abrasions | Death | Head Injury | Multiple / Various Injury | Muscular Injury

Initial Risk: Major (3) x Occasional (3) = Medium (9) Controls

• Ensure that warning signs are placed around the area being cleaned to alert others of wet surfaces.
• Use appropriate cleaning techniques to minimise the amount of water or cleaning solution left on the floor.
• Immediately dry any excess liquid from surfaces to prevent pooling and slipping hazards.
• Wear non-slip footwear to reduce the risk of slipping on wet surfaces.
• Schedule cleaning tasks during times when foot traffic is minimal to reduce the risk of slips and falls.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Repetitive Strain : Low (1)

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Who might be harmed: Cleaning staff | Contracted cleaning services

Type of harm: Back / Spinal Injury | Muscular Injury

Initial Risk: Severe (4) x Frequent (5) = High (20) Controls

• Ensure that workers take regular breaks to rest and stretch their muscles during prolonged cleaning tasks.
• Provide training on proper ergonomic techniques for wiping and reaching to minimise strain.
• Rotate cleaning tasks among workers to prevent repetitive motion injuries.
• Use cleaning tools with ergonomic handles to reduce strain on hands and wrists.
• Adjust the height of work surfaces where possible to maintain a comfortable posture.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Electrical Hazards : Low (1)

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Who might be harmed: Cleaning staff | Maintenance personnel

Type of harm: Burns | Death | Electrocution

Initial Risk: Major (3) x Probable (4) = Medium (12) Controls

• Ensure all electrical equipment used for surface cleaning is in good working condition and has been regularly inspected and tested.
• Keep electrical cords and equipment away from wet areas to prevent the risk of electric shock.
• Use battery-operated or cordless cleaning equipment where possible to eliminate the need for electrical cords.
• Unplug electrical equipment before cleaning surfaces in close proximity to the equipment.
• Ensure that all personnel are trained in the safe use of electrical equipment and understand the risks associated with electricity.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Sharp Objects : Low (1)

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Who might be harmed: Cleaning staff | Maintenance personnel

Type of harm: Cuts and Abrasions

Initial Risk: Severe (4) x Frequent (5) = High (20) Controls

• Inspect the surface for sharp objects or broken glass before commencing cleaning and remove any hazards.
• Wear appropriate personal protective equipment, such as cut-resistant gloves, to protect hands from sharp edges.
• Use a dustpan and brush or similar tools to safely collect and dispose of sharp debris.
• Ensure adequate lighting in the cleaning area to easily identify potential hazards.
• Train staff on proper handling techniques for sharp objects to minimise the risk of injury.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Inhalation Risks : Low (1)

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Who might be harmed: Cleaning staff | Vulnerable individuals (e.g., those with respiratory conditions)

Type of harm: Asbestosis / Lung Cancer / Mesothelioma | Asphyxia | Respiratory damage / Asthma / COPD | Smoke Inhalation

Initial Risk: Catastrophic (5) x Probable (4) = High (20) Controls

• Ensure adequate ventilation by opening windows or using exhaust fans to disperse fumes during cleaning.
• Use cleaning products with low volatility or those specifically designed to minimise harmful vapours.
• Wear appropriate respiratory protection, such as masks or respirators, when using strong cleaning chemicals.
• Follow the manufacturer’s instructions for dilution and application to reduce the concentration of fumes.
• Store cleaning chemicals in tightly sealed containers to prevent the release of vapours when not in use.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Fire Hazard : Low (1)

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Who might be harmed: Cleaning staff

Type of harm: Burns | Death | Smoke Inhalation

Initial Risk: Catastrophic (5) x Frequent (5) = High (25) Controls

• Ensure all cleaning agents are stored in a cool, dry place away from heat sources and open flames.
• Use only non-flammable or low-flammability cleaning products for surface cleaning tasks.
• Read and follow the manufacturer’s instructions and safety data sheets for each cleaning product.
• Dispose of cleaning cloths and materials that have been used with flammable substances in designated fire-resistant containers.
• Ensure proper ventilation in the cleaning area to prevent the accumulation of flammable vapours.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Eye Irritation : Low (1)

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Who might be harmed: Cleaning staff

Type of harm: Eye Damage

Initial Risk: Severe (4) x Frequent (5) = High (20) Controls

• Ensure that all cleaning personnel wear safety goggles to protect their eyes from splashes.
• Use cleaning chemicals in well-ventilated areas to minimise the concentration of fumes.
• Provide training on the correct use and handling of cleaning agents to prevent accidental splashes.
• Utilise cleaning products with reduced volatility or low irritant formulations where possible.
• Ensure that all spray bottles are equipped with nozzles that allow for controlled application to prevent splashing.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

COSHH Assessment : Surface Cleaning

Ammonia

Ammonia-based cleaners are intended for use in removing grease and grime from hard surfaces.

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Inhalation : Low (1)

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Who might be harmed: Cleaning staff

Type of harm: Asphyxia | Respiratory damage / Asthma / COPD

Initial Risk: Catastrophic (5) x Probable (4) = High (20) Controls

• Ensure adequate ventilation by opening windows or using exhaust fans during cleaning.
• Use ammonia-based products in well-ventilated areas to minimise fume concentration.
• Wear appropriate respiratory protection, such as a mask, if ventilation is insufficient.
• Limit the amount of ammonia used to the minimum necessary for the task.
• Store ammonia-based products in tightly sealed containers when not in use.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Eye Contact : Low (1)

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Who might be harmed: Cleaning staff

Type of harm: Eye Damage

Initial Risk: Catastrophic (5) x Frequent (5) = High (25) Controls

• Wear safety goggles or face shields to prevent ammonia splashes.
• Ensure proper ventilation to reduce ammonia vapour concentration in the air.
• Use ammonia-based products according to manufacturer instructions to minimise risk.
• Store ammonia products securely to prevent accidental spills or splashes.
• Provide training on safe handling and emergency procedures for ammonia exposure.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Skin Contact : Low (1)

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Who might be harmed: Cleaning staff

Type of harm: Burns | Dermatitis

Initial Risk: Severe (4) x Occasional (3) = Medium (12) Controls

• Wear appropriate chemical-resistant gloves to prevent direct skin exposure.
• Use long-sleeved clothing to minimise skin contact with ammonia.
• Ensure proper ventilation to reduce the concentration of ammonia vapours.
• Immediately wash any skin exposed to ammonia with soap and water.
• Provide training on safe handling and emergency procedures for ammonia exposure.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

Bleach (Sodium Hypochlorite)

Bleach (Sodium Hypochlorite) is intended for use as a disinfectant to effectively eliminate bacteria, viruses, and fungi on hard surfaces.

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Inhalation : Low (1)

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Who might be harmed: Cleaning staff | Vulnerable individuals with respiratory conditions

Type of harm: Asphyxia | Respiratory damage / Asthma / COPD

Initial Risk: Severe (4) x Frequent (5) = High (20) Controls

• Ensure adequate ventilation by opening windows or using exhaust fans during cleaning.
• Use bleach in well-ventilated areas to minimise inhalation risks.
• Wear a suitable mask or respirator if ventilation is insufficient.
• Limit the amount of bleach used to the minimum necessary for the task.
• Avoid mixing bleach with other cleaning agents to prevent harmful fumes.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Ingestion : Low (1)

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Who might be harmed: Cleaning staff

Type of harm: Asphyxia | Burns | Death | Illness

Initial Risk: Severe (4) x Frequent (5) = High (20) Controls

• Ensure all containers of bleach are clearly labelled to prevent accidental ingestion.
• Store bleach in a secure area away from food and drink to avoid contamination.
• Provide training on the proper handling and use of bleach to all personnel.
• Implement a strict no-eating or drinking policy in areas where bleach is used.
• Use appropriate personal protective equipment, such as gloves, to prevent hand-to-mouth transfer.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Eye Contact : Low (1)

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Who might be harmed: Cleaning staff

Type of harm: Eye Damage

Initial Risk: Major (3) x Frequent (5) = Medium (15) Controls

• Wear safety goggles or face shields to prevent bleach splashes from reaching the eyes.
• Ensure proper ventilation in the cleaning area to reduce airborne bleach particles.
• Use a spray bottle with a controlled nozzle to minimise splashing.
• Train workers on the correct handling and application techniques for bleach.
• Provide immediate access to an eyewash station in case of accidental exposure.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Skin Contact : Low (1)

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Who might be harmed: Cleaning staff

Type of harm: Burns | Dermatitis

Initial Risk: Catastrophic (5) x Occasional (3) = Medium (15) Controls

• Wear appropriate chemical-resistant gloves to prevent direct skin exposure.
• Use long-sleeved clothing to minimise skin contact with bleach.
• Ensure proper ventilation to reduce the concentration of airborne bleach.
• Wash hands thoroughly with soap and water after handling bleach.
• Use a diluted bleach solution as per manufacturer’s instructions to reduce concentration.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

Isopropyl Alcohol

Isopropyl Alcohol is intended for use as a disinfectant and cleaning agent to effectively remove dirt, grease, and bacteria from hard surfaces.

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Inhalation : Low (1)

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Who might be harmed: Cleaning staff | Maintenance personnel

Type of harm: Asphyxia | Death | Illness | Respiratory damage / Asthma / COPD | Smoke Inhalation

Initial Risk: Catastrophic (5) x Occasional (3) = Medium (15) Controls

• Ensure adequate ventilation in the work area by opening windows or using exhaust fans to disperse vapours.
• Use Isopropyl Alcohol in well-ventilated areas to minimise vapour concentration.
• Provide workers with appropriate respiratory protection, such as masks, if ventilation is insufficient.
• Limit the amount of Isopropyl Alcohol used at one time to reduce vapour exposure.
• Store Isopropyl Alcohol in tightly sealed containers when not in use to prevent vapour release.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Ingestion : Low (1)

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Who might be harmed: Cleaning staff

Type of harm: Asphyxia | Burns | Death | Illness

Initial Risk: Catastrophic (5) x Frequent (5) = High (25) Controls

• Ensure all containers of Isopropyl Alcohol are clearly labelled and stored securely to prevent accidental ingestion.
• Provide training to workers on the hazards of Isopropyl Alcohol and the importance of not consuming food or drink in areas where it is used.
• Implement a strict policy prohibiting the transfer of Isopropyl Alcohol into unlabelled or inappropriate containers.
• Ensure that workers wash their hands thoroughly after handling Isopropyl Alcohol and before eating or drinking.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Eye Contact : Low (1)

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Who might be harmed: Cleaning staff

Type of harm: Eye Damage

Initial Risk: Catastrophic (5) x Frequent (5) = High (25) Controls

• Wear safety goggles or face shields to prevent splashes of Isopropyl Alcohol from reaching the eyes.
• Ensure proper ventilation in the work area to reduce vapour concentration and minimise eye irritation.
• Use a spray bottle with a controlled nozzle to direct Isopropyl Alcohol away from the face.
• Provide eye wash stations nearby for immediate rinsing in case of accidental eye contact.
• Train workers on the correct handling and application techniques to avoid splashing.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Skin Contact : Low (1)

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Who might be harmed: Cleaning staff

Type of harm: Burns | Dermatitis

Initial Risk: Severe (4) x Frequent (5) = High (20) Controls

• Wear appropriate chemical-resistant gloves to prevent direct skin contact with Isopropyl Alcohol.
• Use long-sleeved clothing to minimise skin exposure during cleaning tasks.
• Apply barrier creams to protect skin from potential irritation.
• Ensure proper ventilation to reduce the concentration of vapours in the air.
• Wash hands thoroughly with soap and water after handling Isopropyl Alcohol.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

Quaternary Ammonium Compounds

Quaternary Ammonium Compounds are intended for use as disinfectants to effectively eliminate bacteria and viruses on hard surfaces.

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Inhalation : Low (1)

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Who might be harmed: Cleaning staff

Type of harm: Respiratory damage / Asthma / COPD

Initial Risk: Major (3) x Probable (4) = Medium (12) Controls

• Ensure adequate ventilation by opening windows or using exhaust fans to disperse fumes.
• Use Quaternary Ammonium Compounds in well-ventilated areas to minimise inhalation risks.
• Wear appropriate respiratory protection, such as a mask, if ventilation is insufficient.
• Limit the amount of product used to reduce airborne concentration of chemicals.
• Store cleaning products in tightly sealed containers to prevent vapour release.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Eye Contact : Low (1)

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Who might be harmed: Cleaning staff

Type of harm: Eye Damage

Initial Risk: Catastrophic (5) x Frequent (5) = High (25) Controls

• Wear safety goggles to prevent splashes from reaching the eyes.
• Ensure proper ventilation to reduce airborne concentration of chemicals.
• Use a spray bottle with a controlled nozzle to minimise splashing.
• Follow manufacturer instructions for dilution to reduce chemical potency.
• Keep an eyewash station accessible in case of accidental exposure.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

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Skin Contact : Low (1)

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Who might be harmed: Cleaning staff

Type of harm: Burns | Dermatitis

Initial Risk: Major (3) x Occasional (3) = Medium (9) Controls

• Wear appropriate chemical-resistant gloves to prevent direct skin exposure.
• Use long-sleeved clothing to minimise skin contact with chemicals.
• Apply barrier creams to exposed skin areas as an additional protective measure.
• Ensure proper training on safe handling and application techniques for cleaning products.
• Wash hands thoroughly with soap and water after handling cleaning agents.

Residual Risk: Minor (1) x Improbable (1) = Low (1)

Toolbox Talk : Surface Cleaning

Introduction

Surface cleaning involves the meticulous removal of dirt, dust, and contaminants from hard surfaces using cleaning chemicals, polish, and cloths. The primary aim of this task is to maintain a clean, hygienic, and safe environment by ensuring that surfaces are free from harmful bacteria and debris. This process requires the careful application of cleaning agents, followed by thorough wiping to achieve a polished finish. It is essential to adhere to proper cleaning techniques and safety protocols to prevent accidents and ensure the effective sanitisation of surfaces.

Hazards

Surface cleaning using cleaning chemicals, polish, and cloth presents several hazards. The primary concern is exposure to hazardous chemicals, which can cause skin irritation, respiratory issues, or allergic reactions. Slips, trips, and falls are also significant risks, particularly if the surface remains wet or if cleaning products spill onto the floor. Additionally, there is a risk of musculoskeletal injuries from repetitive motions or awkward postures while cleaning. Electrical hazards may arise if electrical equipment is used in proximity to wet surfaces. Furthermore, improper use of flammable cleaning agents can lead to fire hazards. It is essential to handle sharp objects or broken glass with care to prevent cuts and puncture wounds.

Surface Cleaning : Rules

• Do wear appropriate personal protective equipment (PPE), such as gloves and eye protection, when handling cleaning chemicals.
• Do read and follow the manufacturer’s instructions and safety data sheets for all cleaning products used.
• Do ensure adequate ventilation in the area to prevent inhalation of fumes.
• Do use cleaning products that are suitable for the specific surface being cleaned.
• Do store cleaning chemicals in a secure, well-ventilated area away from heat sources.
• Do dispose of cleaning materials and waste according to local regulations and guidelines.
• Do report any spills or accidents immediately to the appropriate personnel.
• Do ensure that electrical equipment is unplugged before cleaning surfaces near electrical outlets or appliances.
• Do maintain good posture and use ergonomic techniques to avoid musculoskeletal injuries.
• Do conduct a risk assessment prior to commencing cleaning tasks to identify potential hazards.

Surface Cleaning : Warnings

• Do not mix different cleaning chemicals, as this may produce hazardous fumes.
• Do not use cleaning products without first reading and understanding the safety data sheets (SDS).
• Do not leave wet surfaces unattended to prevent slips and falls.
• Do not use damaged or faulty cleaning equipment.
• Do not clean surfaces near electrical outlets or equipment without ensuring they are properly protected.
• Do not use excessive force when cleaning to avoid musculoskeletal injuries.
• Do not ignore personal protective equipment (PPE) requirements, such as gloves and eye protection.
• Do not dispose of cleaning chemicals improperly; follow the correct disposal procedures.
• Do not use flammable cleaning agents near open flames or heat sources.
• Do not rush the cleaning process, as this may lead to accidents or incomplete cleaning.

Induction Record

Company name:		Project title:
Location:		Contract No:

Subject:	Risk Assessment and Method Statement : Surface Cleaning	Tutor:
Date:		Signature:

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